// Copyright (c) 2011 The Chromium Authors. All rights reserved. // Use of this source code is governed by a BSD-style license that can be // found in the LICENSE file. // This file defines a service that collects information about the user // experience in order to help improve future versions of the app. #ifndef CHROME_BROWSER_METRICS_METRICS_SERVICE_H_ #define CHROME_BROWSER_METRICS_METRICS_SERVICE_H_ #pragma once #include <map> #include <string> #include <vector> #include "base/basictypes.h" #include "base/gtest_prod_util.h" #include "base/memory/scoped_ptr.h" #include "chrome/common/metrics_helpers.h" #include "chrome/common/net/url_fetcher.h" #include "content/common/notification_observer.h" #include "content/common/notification_registrar.h" #if defined(OS_CHROMEOS) #include "chrome/browser/chromeos/external_metrics.h" #endif class BookmarkModel; class BookmarkNode; class DictionaryValue; class ListValue; class HistogramSynchronizer; class MetricsLogBase; class PrefService; class TemplateURLModel; namespace webkit { namespace npapi { struct WebPluginInfo; } } // Forward declaration of the xmlNode to avoid having tons of gyp files // needing to depend on the libxml third party lib. struct _xmlNode; typedef struct _xmlNode xmlNode; typedef xmlNode* xmlNodePtr; class MetricsService : public NotificationObserver, public URLFetcher::Delegate, public MetricsServiceBase { public: // Used to produce a historgram that keeps track of the status of recalling // persisted per logs. enum LogRecallStatus { RECALL_SUCCESS, // We were able to correctly recall a persisted log. LIST_EMPTY, // Attempting to recall from an empty list. LIST_SIZE_MISSING, // Failed to recover list size using GetAsInteger(). LIST_SIZE_TOO_SMALL, // Too few elements in the list (less than 3). LIST_SIZE_CORRUPTION, // List size is not as expected. LOG_STRING_CORRUPTION, // Failed to recover log string using GetAsString(). CHECKSUM_CORRUPTION, // Failed to verify checksum. CHECKSUM_STRING_CORRUPTION, // Failed to recover checksum string using // GetAsString(). DECODE_FAIL, // Failed to decode log. END_RECALL_STATUS // Number of bins to use to create the histogram. }; // TODO(ziadh): This is here temporarily for a side experiment. Remove later // on. enum LogStoreStatus { STORE_SUCCESS, // Successfully presisted log. ENCODE_FAIL, // Failed to encode log. COMPRESS_FAIL, // Failed to compress log. END_STORE_STATUS // Number of bins to use to create the histogram. }; MetricsService(); virtual ~MetricsService(); // Start/stop the metrics recording and uploading machine. These should be // used on startup and when the user clicks the checkbox in the prefs. // StartRecordingOnly starts the metrics recording but not reporting, for use // in tests only. void Start(); void StartRecordingOnly(); void Stop(); // At startup, prefs needs to be called with a list of all the pref names and // types we'll be using. static void RegisterPrefs(PrefService* local_state); // Set up notifications which indicate that a user is performing work. This is // useful to allow some features to sleep, until the machine becomes active, // such as precluding UMA uploads unless there was recent activity. static void SetUpNotifications(NotificationRegistrar* registrar, NotificationObserver* observer); // Implementation of NotificationObserver virtual void Observe(NotificationType type, const NotificationSource& source, const NotificationDetails& details); // Invoked when we get a WM_SESSIONEND. This places a value in prefs that is // reset when RecordCompletedSessionEnd is invoked. void RecordStartOfSessionEnd(); // This should be called when the application is shutting down. It records // that session end was successful. void RecordCompletedSessionEnd(); // Saves in the preferences if the crash report registration was successful. // This count is eventually send via UMA logs. void RecordBreakpadRegistration(bool success); // Saves in the preferences if the browser is running under a debugger. // This count is eventually send via UMA logs. void RecordBreakpadHasDebugger(bool has_debugger); // Save any unsent logs into a persistent store in a pref. We always do this // at shutdown, but we can do it as we reduce the list as well. void StoreUnsentLogs(); #if defined(OS_CHROMEOS) // Start the external metrics service, which collects metrics from Chrome OS // and passes them to UMA. void StartExternalMetrics(); // Records a Chrome OS crash. void LogChromeOSCrash(const std::string &crash_type); #endif bool recording_active() const; bool reporting_active() const; private: // The MetricsService has a lifecycle that is stored as a state. // See metrics_service.cc for description of this lifecycle. enum State { INITIALIZED, // Constructor was called. INIT_TASK_SCHEDULED, // Waiting for deferred init tasks to complete. INIT_TASK_DONE, // Waiting for timer to send initial log. INITIAL_LOG_READY, // Initial log generated, and waiting for reply. SEND_OLD_INITIAL_LOGS, // Sending unsent logs from previous session. SENDING_OLD_LOGS, // Sending unsent logs from previous session. SENDING_CURRENT_LOGS, // Sending standard current logs as they acrue. }; class InitTask; class InitTaskComplete; // Callback to let us know that the init task is done. void OnInitTaskComplete( const std::string& hardware_class, const std::vector<webkit::npapi::WebPluginInfo>& plugins); // When we start a new version of Chromium (different from our last run), we // need to discard the old crash stats so that we don't attribute crashes etc. // in the old version to the current version (via current logs). // Without this, a common reason to finally start a new version is to crash // the old version (after an autoupdate has arrived), and so we'd bias // initial results towards showing crashes :-(. static void DiscardOldStabilityStats(PrefService* local_state); // Sets and gets whether metrics recording is active. // SetRecording(false) also forces a persistent save of logging state (if // anything has been recorded, or transmitted). void SetRecording(bool enabled); // Enable/disable transmission of accumulated logs and crash reports (dumps). void SetReporting(bool enabled); // If in_idle is true, sets idle_since_last_transmission to true. // If in_idle is false and idle_since_last_transmission_ is true, sets // idle_since_last_transmission to false and starts the timer (provided // starting the timer is permitted). void HandleIdleSinceLastTransmission(bool in_idle); // Set up client ID, session ID, etc. void InitializeMetricsState(); // Generates a new client ID to use to identify self to metrics server. static std::string GenerateClientID(); // Schedule the next save of LocalState information. This is called // automatically by the task that performs each save to schedule the next one. void ScheduleNextStateSave(); // Save the LocalState information immediately. This should not be called by // anybody other than the scheduler to avoid doing too many writes. When you // make a change, call ScheduleNextStateSave() instead. void SaveLocalState(); // Called to start recording user experience metrics. // Constructs a new, empty current_log_. void StartRecording(); // Called to stop recording user experience metrics. The caller takes // ownership of the resulting MetricsLog object via the log parameter, // or passes in NULL to indicate that the log should simply be deleted. void StopRecording(MetricsLogBase** log); // Deletes pending_log_ and current_log_, and pushes their text into the // appropriate unsent_log vectors. Called when Chrome shuts down. void PushPendingLogsToUnsentLists(); // Save the pending_log_text_ persistently in a pref for transmission when we // next run. Note that IF this text is "too large," we just dicard it. void PushPendingLogTextToUnsentOngoingLogs(); // Start timer for next log transmission. void StartLogTransmissionTimer(); // Internal function to collect process memory information. void LogTransmissionTimerDone(); // Do not call OnMemoryDetailCollectionDone() or // OnHistogramSynchronizationDone() directly. // Use StartLogTransmissionTimer() to schedule a call. void OnMemoryDetailCollectionDone(); void OnHistogramSynchronizationDone(); // Takes whatever log should be uploaded next (according to the state_) // and makes it the pending log. If pending_log_ is not NULL, // MakePendingLog does nothing and returns. void MakePendingLog(); // Determines from state_ and permissions set out by the server whether the // pending_log_ should be sent or discarded. bool ServerPermitsTransmission() const; // Check to see if there are any unsent logs from previous sessions. bool unsent_logs() const { return !unsent_initial_logs_.empty() || !unsent_ongoing_logs_.empty(); } // Record stats, client ID, Session ID, etc. in a special "first" log. void PrepareInitialLog(); // Pull copies of unsent logs from prefs into instance variables. void RecallUnsentLogs(); // Decode and verify written pref log data. static MetricsService::LogRecallStatus RecallUnsentLogsHelper( const ListValue& list, std::vector<std::string>* local_list); // Encode and write list size and checksum for perf log data. static void StoreUnsentLogsHelper(const std::vector<std::string>& local_list, const size_t kMaxLocalListSize, ListValue* list); // Convert |pending_log_| to XML in |compressed_log_|, and compress it for // transmission. void PreparePendingLogText(); // Convert pending_log_ to XML, compress it, and prepare to pass to server. // Upon return, current_fetch_ should be reset with its upload data set to // a compressed copy of the pending log. void PrepareFetchWithPendingLog(); // Implementation of URLFetcher::Delegate. Called after transmission // completes (either successfully or with failure). virtual void OnURLFetchComplete(const URLFetcher* source, const GURL& url, const net::URLRequestStatus& status, int response_code, const ResponseCookies& cookies, const std::string& data); // Called by OnURLFetchComplete to handle the case when the server returned // a response code not equal to 200. void HandleBadResponseCode(); // Records a window-related notification. void LogWindowChange(NotificationType type, const NotificationSource& source, const NotificationDetails& details); // Reads, increments and then sets the specified integer preference. void IncrementPrefValue(const char* path); // Reads, increments and then sets the specified long preference that is // stored as a string. void IncrementLongPrefsValue(const char* path); // Records a renderer process crash. void LogRendererCrash(); // Records an extension renderer process crash. void LogExtensionRendererCrash(); // Records a renderer process hang. void LogRendererHang(); // Records that the browser was shut down cleanly. void LogCleanShutdown(); // Set the value in preferences for the number of bookmarks and folders // in node. The pref key for the number of bookmarks in num_bookmarks_key and // the pref key for number of folders in num_folders_key. void LogBookmarks(const BookmarkNode* node, const char* num_bookmarks_key, const char* num_folders_key); // Sets preferences for the number of bookmarks in model. void LogBookmarks(BookmarkModel* model); // Records a child process related notification. These are recorded to an // in-object buffer because these notifications are sent on page load, and we // don't want to slow that down. void LogChildProcessChange(NotificationType type, const NotificationSource& source, const NotificationDetails& details); // Logs keywords specific metrics. Keyword metrics are recorded in the // profile specific metrics. void LogKeywords(const TemplateURLModel* url_model); // Saves plugin-related updates from the in-object buffer to Local State // for retrieval next time we send a Profile log (generally next launch). void RecordPluginChanges(PrefService* pref); // Records state that should be periodically saved, like uptime and // buffered plugin stability statistics. void RecordCurrentState(PrefService* pref); // Logs the initiation of a page load void LogLoadStarted(); // Records a page load notification. void LogLoadComplete(NotificationType type, const NotificationSource& source, const NotificationDetails& details); // Checks whether a notification can be logged. bool CanLogNotification(NotificationType type, const NotificationSource& source, const NotificationDetails& details); // Sets the value of the specified path in prefs and schedules a save. void RecordBooleanPrefValue(const char* path, bool value); NotificationRegistrar registrar_; // Indicate whether recording and reporting are currently happening. // These should not be set directly, but by calling SetRecording and // SetReporting. bool recording_active_; bool reporting_active_; // The variable server_permits_upload_ is set true when the response // data forbids uploading. This should coinside with the "die roll" // with probability in the upload tag of the response data came out // affirmative. bool server_permits_upload_; // The progession of states made by the browser are recorded in the following // state. State state_; // Chrome OS hardware class (e.g., hardware qualification ID). This // class identifies the configured system components such as CPU, // WiFi adapter, etc. For non Chrome OS hosts, this will be an // empty string. std::string hardware_class_; // The list of plugins which was retrieved on the file thread. std::vector<webkit::npapi::WebPluginInfo> plugins_; // The outstanding transmission appears as a URL Fetch operation. scoped_ptr<URLFetcher> current_fetch_; // The URL for the metrics server. std::wstring server_url_; // The identifier that's sent to the server with the log reports. std::string client_id_; // Whether the MetricsService object has received any notifications since // the last time a transmission was sent. bool idle_since_last_transmission_; // A number that identifies the how many times the app has been launched. int session_id_; // When logs were not sent during a previous session they are queued to be // sent instead of currently accumulating logs. We give preference to sending // our inital log first, then unsent intial logs, then unsent ongoing logs. // Unsent logs are gathered at shutdown, and save in a persistent pref, one // log in each string in the following arrays. // Note that the vector has the oldest logs listed first (early in the // vector), and we'll discard old logs if we have gathered too many logs. std::vector<std::string> unsent_initial_logs_; std::vector<std::string> unsent_ongoing_logs_; // Maps NavigationControllers (corresponding to tabs) or Browser // (corresponding to Windows) to a unique integer that we will use to identify // it. |next_window_id_| is used to track which IDs we have used so far. typedef std::map<uintptr_t, int> WindowMap; WindowMap window_map_; int next_window_id_; // Buffer of child process notifications for quick access. See // ChildProcessStats documentation above for more details. struct ChildProcessStats; std::map<std::wstring, ChildProcessStats> child_process_stats_buffer_; ScopedRunnableMethodFactory<MetricsService> log_sender_factory_; ScopedRunnableMethodFactory<MetricsService> state_saver_factory_; // Dictionary containing all the profile specific metrics. This is set // at creation time from the prefs. scoped_ptr<DictionaryValue> profile_dictionary_; // The interval between consecutive log transmissions (to avoid hogging the // outbound network link). This is usually also the duration for which we // build up a log, but if other unsent-logs from previous sessions exist, we // quickly transmit those unsent logs while we continue to build a log. base::TimeDelta interlog_duration_; // Indicate that a timer for sending the next log has already been queued. bool timer_pending_; #if defined(OS_CHROMEOS) // The external metric service is used to log ChromeOS UMA events. scoped_refptr<chromeos::ExternalMetrics> external_metrics_; #endif FRIEND_TEST_ALL_PREFIXES(MetricsServiceTest, EmptyLogList); FRIEND_TEST_ALL_PREFIXES(MetricsServiceTest, SingleElementLogList); FRIEND_TEST_ALL_PREFIXES(MetricsServiceTest, OverLimitLogList); FRIEND_TEST_ALL_PREFIXES(MetricsServiceTest, SmallRecoveredListSize); FRIEND_TEST_ALL_PREFIXES(MetricsServiceTest, RemoveSizeFromLogList); FRIEND_TEST_ALL_PREFIXES(MetricsServiceTest, CorruptSizeOfLogList); FRIEND_TEST_ALL_PREFIXES(MetricsServiceTest, CorruptChecksumOfLogList); FRIEND_TEST_ALL_PREFIXES(MetricsServiceTest, ClientIdGeneratesAllZeroes); FRIEND_TEST_ALL_PREFIXES(MetricsServiceTest, ClientIdGeneratesCorrectly); FRIEND_TEST_ALL_PREFIXES(MetricsServiceTest, ClientIdCorrectlyFormatted); DISALLOW_COPY_AND_ASSIGN(MetricsService); }; #endif // CHROME_BROWSER_METRICS_METRICS_SERVICE_H_